Last updated: 3 August 2026
Crown Gateway respects your privacy. This notice explains how we collect, use and protect personal information when you visit crowngateway.com, contact us, make a property enquiry or communicate with us.
Who we are
Crown Gateway is a UK-founded property marketing and introduction service. We promote selected developments in Bangladesh and help prospective buyers connect with relevant developers or their authorised representatives.
Information we collect
We may collect your name, email address, telephone or WhatsApp number, property requirements, budget, preferred location and any information you choose to include in an enquiry. We may also collect correspondence records and basic technical information such as your device, browser, IP address, cookie data and website activity.
For business-to-business outreach, we may use professional contact information obtained from public business directories, professional bodies, company websites and other publicly accessible sources. This may include a person’s name, role, organisation and business contact details.
How we use your information
We use personal information to respond to enquiries, understand property requirements, suggest relevant opportunities, make requested introductions, provide customer service, maintain business records, protect the website, improve our services and send relevant business or property communications where permitted.
Depending on the circumstances, we rely on consent, steps requested before entering a contract, compliance with legal obligations, or our legitimate interests in operating and promoting Crown Gateway. You may object to direct marketing at any time.
Who we share information with
When appropriate to your enquiry, we may share relevant details with a selected REHAB-registered developer or an authorised project representative so they can respond to you. We may also use trusted website, hosting, communications, analytics and professional service providers, or disclose information when required by law. We do not sell personal information.
International use of information
Because Crown Gateway connects people in the UK and Bangladesh, information may be accessed or processed in either country. Where data protection law requires safeguards for an international transfer, we will use appropriate measures.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose collected, including responding to enquiries, maintaining business records, resolving disputes and meeting legal obligations. Retention periods may vary depending on the type of information and our relationship with you.
Your rights
Depending on the law that applies, you may have rights to request access to your personal information, correction, deletion, restriction, portability, or to object to certain uses. Where processing relies on consent, you may withdraw it at any time. To make a request, use the contact form on our Contact page.
Marketing choices
You can ask us to stop marketing communications at any time by using an unsubscribe option where provided or by contacting us. We may still send non-marketing messages needed to deal with an existing enquiry.
Cookies
Our website may use essential cookies and similar technologies for security, functionality and performance. Analytics or other optional technologies should be used in accordance with the choices presented to you where consent is required.
Complaints
Please contact us first if you have a concern so we can try to resolve it. You may also complain to the UK Information Commissioner’s Office at ico.org.uk or to another relevant data protection authority.
Changes to this notice
We may update this notice when our services or legal obligations change. The latest version will be published on this page with the updated date.
Contact us
For privacy questions or requests, please use the form on our Contact page.